If I changed my email address I would be bound to lose something important. You can usually find the option to redirect in the inbox settings of your old email account. BT Email: I can't send or receive email | BT Help - BT.com on There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. This morning I clicked on the email icon on my phone and was again asked to login. TalkTalk allows you to access your email account for 12 months after you switch. Accounts that are inactive for six months are deleted automatically. Unable to send mails to btinternet addresses, Re: Unable to send mails to btinternet addresses. Not receiving all emails on btinternet account If this is your first visit, be sure to check out the FAQ by clicking the link above. Those who want to retain the same features once they leave BT can pay for Premium email, which costs 7.50 a month. Thanks for the examples that have been provided so far. 15h22, on Thank you, JW. How can we as customers get BTs attention and ensure that there is a fix? Do other emails they send get to where they need to go? I have a recent problem with my email service. I am not having any such problems with my iCloud server so I do not think its a snag with Apple Mail. I typed my email address, password, display name, checked in the Advanced Settings, the incoming server is on port 993, outgoing on 465. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community. I have it in a notepad file as well if that makes it more readable. I just tried to send a message to an 'external' btinternet account on the iMac and it failed again. on The destination account that I am using for tests is another btinternet account (my wife's) - in fact it's a subaccount to my own account. I am not receiving emails to my Metronet account from at least two contacts with btinternet email addresses. Rachel Rickard Straus, Financial Mail On Sunday About 4 days letter I get a reply saying the message could not be delivered. I also feel slightly better I am not alone. It seems that I can only send messages to my iCloud account from the iMac. Virgin Media says email accounts are only available to current customers. 18h40. Thanks for the suggestion. btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte, Re: btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing c, Re: can't send emails since this afternoon. Its probably not directly relevant to your problem, but who knows with Apple!! I have a group of 14 people set up under Outlook 365. Go through and update your details for each one with your new email address. Ive also tried not using advanced settings at all with exactly the same results as described above. This is exactly the same as my issue - with the 993 / 465 too. 'If you create a new email with a service such as Gmail, you're also free to change broadband in future without changing your Gmail email address.'. BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. Also, the web interface seems to be working just fine. Go back to: Email help. I have tried sending individual messages and simple test messages but nothing works. http://bt.custhelp.com/app/answers/detail/a_id/44917/kw/bt%20mail/c/6591, on 13h37, on If this post helped, please click the Thumbs Up and if it fixed your issue, please click This fixed my problem. If I go into iCloud web page, then I can send and receive as normal. I have exactly the same problem and would love to get a solution. 19h39. Delays in Emails being delivered can arise from a multitude of reasons. 19h37 Maybe gg30340 was right when stating that these things just sort themselves out; maybe my insistence that there was an issue with the servers did initiate an investigation by one of BT's technical staff. Will post any update that I get. My two contacts on btinternet.com have asked a number of times if I have received their emails, and I haven't. For additional information, see the Global Shipping Program, Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench, Comic should be in the grade given in the listing title. https://community.bt.com/t5/Email/SMTP-server-password-issue-cannot-send-e-mails-from-e-mail/td-p/19 https://community.bt.com/t5/Email/BT-Email-on-Outlook-amp-iPhone/td-p/1949938, on They are in my "sent" folder but never get to the btinternet.com account Other addresses work fine. It seems that my account SMTP setup was changed (without my input). 10-07-2019 Although port 587 will usually work, port 465 is the recommended port. View cart for details. You can send and receive messages, but not actively manage the account. Created on May 24, 2016 Outlook emails not being received by btinternet.com addresses In the last two weeks, emails that I send from Outlook to btinternet.com email addresses are not being received by the person I sent them to. I then asked them to login to BT webmail and send me another email and that one came through straight away. Many have had the same address since they first went online many years ago. In the last 24 hours I have been unable to send any mail from my@btinternet.com account from any of my devices. 19h32. Something went wrong. Page 1 of 2 1 2 Last Martin Gates, from Hampshire, has had an email account with Virgin Media for years. If you want to PM me with relevant details, I'll get someone who has access to take a look and see if there's anything we can see on our side. I can send & receive on my work email account using the Outlook app. The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. I have entered the SMTP and IMAP details correctly but it still won't send. We receive the following message when we try to send from our Mac. ask a new question. A workaround would be to use another SMTP - for example gmail if you have a google account. But again got error messages which I now cant remember. Look from the bottom upwards to see the activity timestamps from when the message was sent, through to when the message was received by Plusnet. It is very annoying, I hope you guys reach me out soon. Rachel Rickard Straus, Financial Mail On Sunday, Virgin Media sent most audacious price hike letter I've seen, says RACHEL RICKARD STRAUS: Telecoms giants take us for fools it has to stop, Pull plug on phone and broadband giants' price hike rackets NOW! We do not write articles to promote products. You should check that you are complying with this link and if you are you will need to contact the BT Postmaster. Because all your devices stopped accessing your email at the same time and assuming you can still access your email via webmail it is obviously not a problem with your email accounts or with your password, hence the advice not to do anything. P.S. Here are some answers to help you. Hello both, I thought I'd try another tack, and uninstalled and then reinstalled Outlook. You can do this in bulk to ensure that you don't miss out any important contacts that you have forgotten about. No disrespect intended as your advice is probably based on years of experience of BTs service! Feel free to attach these to the ticket on your account regarding this matter Here, as I've escalated this to my team now to monitor and get back to you once we can look in to this further for you. Log in issues. The problem usually resolves its self in a day or two. PaddyB. Emails to btinternet are blocked - how can we fix this? - BT Broadband The whole ISP domain is blocked. One of the mails having been sent as long ago as April 4th. Doing so can save hundreds of pounds. It might be worth changing your SMTP port to see if that helps. 19h14, I never said it wasn't a BT problem and should be addressed by BT or that it has not been going on for years without resolution but the only way it will be resolved for the OP at this stage is by contacting the Postmaster to have his domain white listed to the extent that it satisfies BT. [Image Edited by Moderator to Remove Personal Information], Jan 8, 2021 10:47 AM in response to Suze07. None of the posts I have seen are the same as my problem however. BT need to deal with this at a high level, NOT an individual user's account. 2 users liked/thanked this post: Though as the BT email service is independent of the Plusnet one, we can't speculate as to any issues or configuration choices that have been made by their team. Sadly not the same as my experience. 9h25 I can send mail to my iCloud email OK on both machines, which I could not do when the problem first arose yesterday. Apple disclaims any and all liability for the acts, I am experiencing it with emails from different addreses within a domain which belongs to another ISP. 19-12-2022 If someone answers your question correctly please let other members know by clicking on Mark as Accepted solution, Mine is Samsung A71 and also doesn't give option to enter the SSL encryption details, Announcements, Guides & Community Updates. Those who wish to hold on to their email account just have to log in from time to time to keep it active. Not receiving @btinternet email. Sending or receiving email. Emails being blocked which we send to btinternet.c - BT Community Has anyone else encountered this and found a solution ? That being said, a delay of over 5 days is rather unusual, as most email servers will give up after that long and assume it's not possible to deliver the message. Townman, Gandalf, anneoconnor. I know it exists because I can pick it up on ios and via BT Webmail. I can send messages on iPhone and webmail but not via Apple Mail on either of my Macs (MacBookPro and iMac). 11-07-2019 As soon as I removed that link all was well again. Can you please hold the power button on the phone and iPad until you see a menu and choose power off. When this happens. I cannot send even the simplest of messages this morning. Announcements, Guides & Community Updates. I feel there is something going between Google and Apple. To start the conversation again, simply Google Groups emails from BT & Earthlink addresses not getting 15h31. I went to Advanced Settings and found that IMAP incoming and SMTP outgoing ports were set to 993. Unfortunately, it did not work. As regards your other points have a look at these threads and that is only a few of the recent ones and make up your own mind about getting BT's attention. If not, how do we get a moderator involved? From haggling to threatening to switch, how YOU are fighting back against the great broadband rip-off, End this bill charade, says RACHEL RICKARD STRAUS: Broadband firms should offer fair and predictable prices, What you need to know about money every week: This is Money podcast. 23-04-2021 I anybody else having this problem. I can take the same message and copy it into gmail and send from there and it gets through with no problem. After several attempts, I decided to delete the email account from the phone and to recreate it using Add Account. Send yourself a test email. Why? You can link any BT email address to another broadband or Premium email billing account. 14h00, on We appreciate you reaching out to us about Mail. I've got a "failed delivery message". There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. 25-08-2021 5) Set up an auto-responder message on your old email address. on None of the posts I have seen are the same as my problem however. So hardly time for a timeout to have occurred. He received emails from me okay (from my Metronet email address) but I wasn't getting his replies.
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